Privacy Policy

1. Information We Collect

We collect information directly from you when you interact with our studio, as well as limited technical data automatically when you browse our site:

• Personal Details: Your name, email address, and phone number when you book a session, submit an inquiry, or opt into SMS messaging.
• Payment Data: Credit card details are processed directly and securely through our third-party scheduling and payment engine (e.g., WellnessLiving). We do not store financial card numbers on our local servers.
• Session Details: Specific appointment preferences for halotherapy, infrared sauna, and red light therapy sessions.
• Technical Browsing Data: IP address, browser type, device information, and site interaction data captured via essential cookies and privacy-conscious analytics tools (such as Google Analytics).

2. How We Use Your Information

We use your data exclusively to keep your studio experience running smoothly and reliably. Specifically, to:

• Schedule, modify, and confirm your halotherapy, infrared sauna, and red light therapy bookings.
• Send appointment reminders, studio alerts, and promotional updates via SMS (only if you explicitly opt in).
• Process session purchases, gift cards, and VIP memberships securely.
• Improve our website layout and operational convenience.
• Address customer service questions directly from Stephen, Sandy, or our local studio team.

3. How We Collect Information

• Directly From You: When you book online, complete digital forms, or opt into SMS updates (e.g., by texting our studio keyword).
• Automatically: Through essential functional cookies and Google Analytics during your visit to justbreatherockwall.com.
• Via Trusted Service Partners: Secure data transfers from our integrated booking engine and payment processor.

4. Sharing Your Information

We do not sell or trade your personal data. We share information only with specialized partners who help us run the studio:

• Operational Service Providers: Payment processors, booking engine providers (WellnessLiving), SMS delivery platforms, and web infrastructure providers. These partners are bound by strict confidentiality requirements.
• Legal Requirements: When required by law or to respond to valid legal processes.

5. Your Choices and Rights

• SMS Opt-Out: Cancel SMS communications at any time by replying STOP to any message. You will be unsubscribed promptly.
• Updating Your Account: Contact us anytime to update your contact preferences or billing details.
• Data Removal: Request deletion of your personal contact history from our primary web database by emailing us (subject to necessary recordkeeping for active memberships or tax compliance).

6. Data Security

We implement standard physical, electronic, and procedural security measures designed to protect your personal information against unauthorized access, loss, or alteration. Financial details (such as credit card numbers) are processed through secure, PCI-compliant payment gateways. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use functional and analytical cookies to improve website usability, manage booking features, and monitor site traffic statistics.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our studio operations, services, or legal obligations. When we make updates, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our data practices, please reach out to us: